111com Terms and Conditions

01 Eligibility Requirements

Every individual wishing to participate on the 111com platform must meet the following eligibility criteria:

• You must be at least 21 years old. This platform is only for those aged 21 or above.
• You must be located in a country or region where online gaming activities are not legally prohibited.
• You must register using your real identity. Opening an account with false information is strictly prohibited.
• Each person may operate only one account.
• 111com officers, directors, employees, and their immediate family members may not participate on this platform.

02 Account Registration and Management

2.1 Registration Process

When registering with 111com you must provide accurate and complete information, including your full name, date of birth, a valid email address, and a strong password. After registration, we may follow a KYC (Know Your Customer) process to verify your identity.

2.2 Account Security

The responsibility for the security of your account rests entirely with you. Never share your login details, password, or account information with any third party.

• Change your password regularly and choose a strong one.
• Log in using trusted devices and avoid public networks.
• If you notice any unusual activity on your account, contact us immediately.

2.3 KYC Verification

Before processing a withdrawal, or at any time for security purposes, 111com may request one or more of the following documents to verify your identity: National ID Card (NID), passport, driving licence, or a utility bill. Withdrawal processing may be put on hold until verification is complete.

03 Deposit and Withdrawal Policy

3.1 Deposit Rules

Funds can be deposited on 111com using the following payment methods: bKash, Nagad, Rocket, Upay, and bank transfer.

• Deposit amounts are generally credited to the account instantly.
• No additional charges are deducted at the time of deposit (charges by the bank or mobile operator may apply).
• Deposits must be made from a payment account registered in your own name.

3.2 Withdrawal Rules

• Withdrawal requests can only be made to the same payment method used for the original deposit.
• Withdrawal requests may not be processed if KYC verification has not been completed.
• Withdrawals may be limited if active bonus wagering requirements have not been met.
• 111com reserves the right to put a withdrawal on hold until any additional verification is completed.

04 Bonus and Promotion Terms

4.1 Welcome Bonus

New members at 111com are eligible to receive a 150% bonus on their first deposit, up to a maximum of ৳10,000.

4.2 Wagering Requirements

Before the bonus amount can be withdrawn, you must wager 15 times (15x) the bonus received. For example, if you receive a ৳1,500 bonus, you must place a total of ৳22,500 in bets before withdrawing.

4.3 General Bonus Terms

• Each bonus offer has a specific validity period; expired bonuses will be cancelled automatically.
• Taking advantage of bonuses through multiple accounts is strictly prohibited.
• If abuse of bonus benefits is proven, 111com has the right to close the account and forfeit any earnings.
• 111com reserves the right to modify or cancel any bonus promotion.
• Separate wagering requirements may also apply to free spins or other promotional rewards.

4.4 VIP Program

The 111com VIP program has four tiers, with weekly cashback provided at each tier:

• Bronze: up to 0.4% weekly cashback
• Silver: up to 0.8% weekly cashback
• Gold: up to 1.1% weekly cashback
• Platinum: up to 1.5% weekly cashback

Reaching a higher VIP tier depends on your gaming activity and engagement on the 111com platform.

05 Gameplay Policy

5.1 Fair Play Policy

111com is committed to ensuring a fair and transparent gaming environment. All our games are operated in accordance with fair play standards, and Random Number Generator (RNG) technology is used to ensure impartial outcomes.

5.2 Game Errors and Technical Issues

In the event of any technical error or system failure during gameplay, the decision of 111com shall be considered final. 111com reserves the right to void any reward issued due to a software error or failure.

5.3 Account Balance

• If the balance reaches zero while playing a game, it will not be possible to continue playing.
• If you notice any discrepancy in your balance, notify the support team immediately.
• If there is no activity on an account for an extended period, 111com may apply an inactivity fee — a separate notice will be provided regarding this.

06 Prohibited Activities

The following activities are strictly prohibited on the 111com platform:

• Creating or operating multiple accounts.
• Abusing bonus benefits or attempting to use them dishonestly.
• Collusion or attempting to influence game outcomes by acting together with other players.
• Using automation software, bots, or artificial intelligence to gain an unfair advantage.
• Exploiting system vulnerabilities or errors to gain an unfair advantage.
• Using the platform for money laundering or illegal transfer of funds.
• Attempting unauthorised access to another user's account.
• Unauthorised reproduction or distribution of site content, software, or technology.

07 Privacy and Personal Data

7.1 Data Collection

111com collects your personal information, such as name, address, contact details, and financial information. This information is used to manage your account, provide services, and ensure security.

7.2 Data Protection

We use SSL encryption technology to keep all your personal and financial information secure. Your information is not sold to any third party.

7.3 Cookie Policy

Our website uses cookies to improve your user experience. You can manage cookies by changing your browser settings, though this may affect the functionality of some services.

To read our full privacy policy, visit the Privacy Policy page.

08 Account Closure and Suspension

8.1 Closure at User's Request

You may request to close your account at any time by contacting our support team. Before the account is closed, you will be given the opportunity to withdraw your remaining balance (excluding bonuses), provided there are no outstanding wagering requirements.

8.2 Closure by 111com

111com may close or suspend any account without prior notice in the following circumstances:

• If any provision of the Terms is violated.
• If evidence of fraudulent activity or dishonest conduct is found.
• If false information is provided during KYC verification.
• Due to legal or regulatory requirements.
• For any reason that 111com deems appropriate.

09 Limitation of Liability and Disclaimer

111com accepts no liability for the following:

• If any game session or transaction is affected by internet disconnection or technical issues.
• Any loss caused by the failure of third-party software or services.
• If account information is leaked due to the user's own negligence.
• Any financial loss resulting from gaming activity.

10 Responsible Gaming

111com is firmly committed to responsible gaming. We believe gaming should be a recreational activity, not a source of addiction.

10.1 Self-Imposed Limits

You can contact our support to set your daily, weekly, or monthly deposit limits. This will help you keep your gaming activity under control.

10.2 Self-Exclusion

If you feel that gaming is having a negative impact on your life, you can contact our support team to activate Self-Exclusion. This feature temporarily deactivates your account for anywhere from 30 days up to permanently.

10.3 Age Verification

This platform is intended only for persons aged 21 or above. 111com takes active steps to prevent underage gaming.

To read our full responsible gaming guidelines, visit the Responsible Gaming page.

11 Right to Modify Terms

111com reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will make efforts to notify users via email or by posting a notice on the site.

• The date on which the updated terms take effect will be clearly stated at the top of this page.
• Continued use of the platform after any changes will be considered as your acceptance of the revised terms and conditions.
• If you do not agree to the revised terms, please stop using the platform and contact us to close your account.

12 Contact & Dispute Resolution

12.1 Contact Us

If you have any questions, complaints, or feedback regarding these terms and conditions, please contact our support team:

12.2 Dispute Resolution Process

In the event of any dispute or complaint, please follow the steps below:

• First, contact our support team and describe the matter in detail.
• The support team will generally review your complaint and respond within business days.
• If you are not satisfied with the resolution, the matter will be escalated to senior management.
• 111com is committed to resolving all disputes fairly and transparently.